UPDATES 28/10/2020



[NEW] BTC36 CLUB eVoucher officially ended on 28.10.2020.

[NEW] Purchase gift eVoucher with YuPoint is officially launched on 08.10.2020. Click here for details.

(1) Please refer here for sign up step and refer here for shopping steps.

(2) FAQ is available now. Click here for details.

(3) Customers must validate their email address now. Only validated email address will be accepted for any phone number change request. 

(4) YuPoint Restore button now is available in your account. Login > My Account > YuPoint (Click “Convert” button)

(5) If the timer is not running when you "Request TAC", please try again with different browser. Please contact Customer Support if problem persists.

(6) As we are receiving high volume of support tickets, you might not get responses on time. We shall respond to your ticket as soon as possible. (All support responds will be sent to you via email. Please check your mailbox / junk mailbox)